Improve Healthcare services to ensure safety standards are maintained
Conduct White-label Patient Experience survey and get real-time data analytics about what they think about your services. Improve Healthcare with the help of meaningful reports generated through CViewSurvey App.
Healthcare
CView Healthcare survey app for Hospital, Clinics, Pharmacies and labs makes you capture patient sentiments, staff responsiveness, facility rating and overall patient and staff satisfaction. It is a platform that gives a 360° estimation of your services, and helps improve them for a better patient and staff experience. It lets you capture feedback on mobiles and tablets, through online or offline mode, thereby ensuring smooth functioning of the healthcare center.
Perks of using our Healthcare Surveys:
HELPS YOU IDENTIFY YOUR STRENGTHS
By conducting our hospital feedback and patient satisfaction surveys, you can know what your patients and staff think about your healthcare services. This can be measured using special question types in NPS®, CSAT and CES templates thus allowing you to improve your services.
POSITIVE RECOMMENDATIONS
By recognizing the requirements of your patients and staff from the responses collected and working on it, you create a healthy and satisfying environment. This leaves a positive impact on your patients and staff members which ensures positive recommendation in terms of healthcare services from them.
C.A.A.G. STRUCTURE FOR BETTER UNDERSTANDING
Conducting medical, hospital patient or hospital satisfaction surveys helps you identify scope of improvement. By identifying those areas correctly and working upon it, you can enhance the quality of your services and staff experience which will reflect in your revenue generation as well.
ALLOWS YOU TO TAKE PERSONALIZED ACTIONS
Knowing about the preferences and issues of your patients and staff, you can add our logic feature to your surveys which will bifurcate the survey according to your respondents answers. This will allow you to make better informed decisions and actions.
BUILDS HEALTHY RELATIONSHIP WITH PATIENT
Conducting patient satisfaction and hospital satisfaction surveys gives your patients and staff an impression of being heard. By identifying and quickly resolving the issues brought forward sends a strong message. This builds a healthy relationship between your organization and patient.